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  1. Log in to your Booka.me account.
  2. On the Dashboard, click Services. (About Services)
  3. Click Create Service.
  4. Enter a descriptive Service Name, such as 60-Minute Massage or Follow-Up Appointment. Clients see the Service Name when they request an appointment.
  5. Optional: To limit the service to a certain client or group of clients, select the client or group name from the Client drop-down menu. To make the service available to all, select All Clients.
  6. Enter the Service Cost. You can enter a whole number or use decimals. Do not include the dollar sign. For example, if the service cost is $60.00, you can enter 60 or 60.00. If the service cost is $9.99, enter 9.99.
  7. Optional: To require clients to make a deposit or to pay for the appointment up front, select Prepayment Required. You can then enter a Prepayment Amount. Clients must pay this amount to complete their appointment request.
  8. Optional: If this service is a group service, such as a class or workshop, select Class. You can then define the class size by entering a number in the Max Attendees box.
  9. Optional: To create this service but not make it available yet, select Hidden. When you are ready to accept appointment requests for this service, you can clear the Hidden check box and make the service available for booking.
  10. Click Save.
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Services are the types of appointments you make available to clients through Booka.me. When clients use Booka.me to request an appointment with you, they select a specific service from a list. You can add, remove, or modify services at any time. You can also make a service unavailable temporarily.

  1. Log in to your Booka.me account.
  2. On the Dashboard, click Office Hours. (About Default and Custom Office Hours)
    Office Hours button on Dashboard
  3. If you have multiple employee calendars, select the employee from the Choose Employee drop-down menu.
  4. Under Custom Office Hours, click Change.
  5. Enter a Title for this schedule.
  6. In the Open menu, select No if you are not taking appointments that day. Select Yes if you are accepting appointments on a custom schedule.
  7. Enter the Date or click the calendar icon to click the date in the calendar.
  8. Enter the Start Time and the End Time of the custom schedule. The Start Time is the first appointment time of the day. The End Time is the last appointment time of the day.
  9. Enter any Notes about the day.
  10. Click Save.
  1. Log in to your Booka.me account.
  2. On the Dashboard, click Office Hours. (About Default and Custom Office Hours)
  3. If you have multiple employee calendars, select the employee from the Choose Employee drop-down menu.
  4. Under Your Default Office Hours, click Change.
  5. Click the drop-down menus to select the earliest appointment time (From) and the latest appointment time (To) for each day. To make a day unavailable for appointments, go to the Open column and select No from the drop-down menu.
  6. Click Save.

Office hours are the hours that are available for clients to make appointments through Booka.me.

Your Booka.me office hours do not have to be the same as your actual business hours. For example, if your business hours are 8:00 a.m. to 5:00 p.m. but you have a weekly staff meeting on Wednesday mornings, you can limit your Wednesday office hours to 1:00 p.m. to 4:30 p.m. That means you take your first appointment at 1:00 p.m. and your last appointment at 4:30 p.m.

You can set different office hours for different employees. For example, if John Smith only works mornings and Jane Jones only works evenings, you can set John’s office hours to 8:00 a.m. to 11:30 a.m. and Jane’s office hours to 1:00 p.m. to 4:30 p.m. (You must have Booka.me Premium to have multiple employees.)

Use the Default Office Hours section to set your normal hours. Use the Custom Office Hours section to set special hours for a particular date, such as a holiday or event.

  1. Go to Booka.me and click Get Started.
  2. Under Business Account, click Continue.
  3. Enter your business contact information. All boxes except for Address 2 are required.
  4. Select your Business Type by clicking the box to expand the list. Click a business type to select it. To select multiple business types, click the box again and click another business type. Every business type you select displays in the box below the list. To remove a business type, double-click it.
  5. If you do not see your business type, select Add New Type. A new field appears. Enter the new business type into the new field and click Add. Booka.me reviews all business types. If Booka.me approves the new type, your business automatically appears in the new category without further action from you.
  6. Enter your administrative contact information. The email address and password you enter here are the email address and password you will use to access your account. All boxes are required.
  7. Enter the Captcha code into the box. This proves that you are a human and helps us keep Booka.me free of spam.
  8. Click Terms of Use to read the Booka.me terms of use if you have not already read it.
  9. Select the I agree with Booka.me check box to accept the terms of use.
  10. Click Continue.
  11. Check your email address for a confirmation message from Booka.me. When you receive the message, click the confirmation link to complete the registration process.

What to do next:

  • Set your office hours. Office hours are the hours that are available for clients to make appointments through Booka.me. They do not have to be the same as your actual business hours. For example, if your business hours are 8:00 a.m. to 5:00 p.m. but you have a weekly staff meeting on Wednesday mornings, you can limit your Wednesday office hours to 1:00 p.m. to 5:00 p.m.
  • Invite clients and create client groups. Clients include people who already use your services and new clients.
  • Create the services or appointment types that your clients can book. For example, “Initial Appointment” or “Haircut.”
  • Add employees to your account. Employees can log in and manage the business calendar, client list, appointments, and other settings. You must have Booka.me Premium to add employees.

A business account allows you to set office hours, provide an appointment request button on your website and Facebook page, and manage appointments from customers and clients. Service providers create business accounts.

A personal account allows you to use Booka.me to create, cancel, and manage your appointments with your service providers. Clients create personal accounts. Most service providers also create a separate personal account so they can use Booka.me to make appointments with their own service providers. You must use a separate email address for each account.

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